Returns

Custom lines are not returnable. 

 

Returns that are not complete or not as in resellable condition will not be accepted and must be complete.  Partial returns are not accepted.

 

In the event of defective parts, Please call us and we can discuss the best way to handle the solution.

 

Force 10 Brakes stock items may be returned within thirty (14) days from the purchase date. Shipped costs must be prepaid and merchandise must be in resalable condition (see below). Returned items must be in new/unused/resalable condition and must be accompanied by a copy of the order or full legal name of seller, purchaser's name and email address for us to process any claim. No returns will be accepted after 30 days from the purchase date. No returns will be accepted for a partial set. We do not provide call tag service for parts pickup. The customer will pay freight on all return orders. Mailbox stores charge service and packing fees that are not refundable by Force 10 Brakes.

 

Resalable Condition

All returned goods are to be in resalable condition. This means we will not accept a part used on a car, greasy, damaged, bent or without the original box. Resalable means in the same condition as you received it in.

 

Damaged Packages - Shipping

Report damaged packages immediately by sending a message through the seller link. Please include pictures of the damaged product AND package in your message. Damages MUST be reported WITHIN 48 HOURS of receipt of the order.

 

Shortages or Incorrect Orders

If there is a mistake on your order, contact us immediately via message though the seller link and we will make arrangements for the exchange of the correct items. Count and confirm all items in shipment. Shortages or other issues must be reported WITHIN 48 HOURS of receipt of the order.